Reservation Policy

Best Available Regular Rate

City tax (applicable, charges may vary) is not included in the price.
The reservations may be cancelled free of charge up to 24 hours before the arrival.

Based on the specific rate plans and seasonal periods, the period during which the reservation may be cancelled free of charge may very. Please check the specific offer status with our reservation center staff by contacting directly.

In case of no show, we charge a cancellation fee of 100% off the reservation value.

GENERAL TERMS & CONDITIONS

Should you wish to book your stay with us, you can do so by clicking „BOOK NOW“ button on our website or by contacting our Reservations Team at e-mail: reservations@royaldubrovnik.com or at +385 20 440 100.

Valid credit card is required as your reservation guarantee
The reservation will be held until 24:00, on arrival date
In case of late arrival, please inform our Reservations Office or our Front Desk by phone: +385 20 440 100
Check-in time is after 15:00 on arrival day
Check-out time is before 11:00 on departure day
The final accounts settlement is due at check-out
Please note that children aged 12 and older are charged the adult rate. Please include them in the number of adults
Children up to age of 2 (1,99 years) stay for free
Baby cot is available in all room types free of charge. Please request one at time of booking
Extra beds are available in selected room types. Please request one at time of booking
Pets are not allowed
All rates include breakfast
All rates include VAT (13%)
City tax is not included in the price of accommodation and is due at check-out

1. CANCELLATION POLICY

a) Valid for the rate plans containing Non Refundable conditions

Prepayment of 100,00% is required for this booking
The reservation will be held until 24:00, on arrival date. Your credit card will be charged immediately after the reservation is completed
Check-in time is after 15:00 on arrival day
Check-out time is before 11:00 on departure day
The non-refundable reservations cannot be modified or cancelled without charge
In case of cancellation 365-0 days before arrival, we charge a cancellation fee of 100.00% of the reservation value
Should you wish to cancel your reservation please do so by contacting our Reservations team (e-mail: reservations@royaldubrovnik.com, telephone number: +385 20 440 100)
In case of no show, we will apply a cancellation fee of 100,00 % of the reservation value
In case of early departure, the cost of all remaining nights will be charged
Should you wish to extend your stay after checking in, the best available rate will be applied

b) Valid for the rate plans: Best Available Regular Rate:

Valid credit card is required as your reservation guarantee
The reservation will be held until 24:00, on arrival date
Check-in time is after 15:00 on arrival day
Check-out time is before 11:00 on departure day
The final accounts settlement is due at check-out
Payment at check-out can be done with credit card, bank card or in cash (in HRK, exchange rate applicable on the day of payment)
Should you wish to modify or cancel a confirmed reservation, you can do it online, subject to cancellation policy
The reservation may not be cancelled online later than 3 days prior to arrival, applicable for the stays in the period until 31.12.2020.
In case of a late cancellation or no show, we will apply a cancellation fee of 100% off the reservation value

Should you wish to extend your stay after checking in, the Best Available Regular Rate will be applied.
Please feel free to contact our Reservations office at the following e-mail address: reservations@royaldubrovnik.com for any additional information.
The hotel reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.